Ace35 Terms & Conditions — What You Need to Know Before Joining

By using the ace35 platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. Continued use of ace35's services constitutes your legally binding acceptance of these terms.

Ace35 reserves the right to modify these Terms & Conditions at any time. Any changes will be announced on the website along with the updated date. Continued use of the platform after changes take effect will be considered acceptance of the new terms.

Ace35 is a purely entertainment-based service. No guaranteed income from games or betting activities is possible, and ace35 makes no such claims. All forms of gaming carry financial risk.

To create an account on ace35, you must provide accurate and truthful information. ace35 reserves the right to close any account registered with false or misleading details.

• Each individual is permitted to hold a maximum of one ace35 account.
• The name, mobile number, and email provided at registration must be accurate.
• Never share your account password with anyone — you are responsible for keeping your account secure.
• Transferring or selling your account to another person is strictly prohibited.
• No one under the age of 18 is permitted to open an account on ace35.
• Operating multiple accounts from the same device or IP address is not permitted.

Ace35 supports deposits and withdrawals via Bangladesh's most popular mobile banking services — bKash, Nagad, and Rocket. All transactions are processed through secure, encrypted channels.

• We recommend using the same payment method for both deposits and withdrawals.
• To cancel a withdrawal request after submission, please contact support.
• Deposits or withdrawals from third-party accounts are not accepted.
• If money laundering or suspicious transactions are detected, the account will be frozen immediately.

Ace35 regularly offers various bonuses and promotional deals. To take advantage of these offers, certain conditions must be met. Please read the terms carefully before claiming any bonus.

• The welcome bonus is for new members only — available once on the first deposit.
• Wagering requirements are typically 10–30 times the bonus amount.
• Bonus offers must be used within a specified period and will expire once that period ends.
• Cashback bonuses are credited to your account on a weekly basis at a set time.
• Any attempt to exploit bonuses through multiple accounts or strategic betting will result in the bonus being forfeited.
• ace35 reserves the right to modify or cancel any bonus offer at any time.

All games on ace35 are provided by internationally recognised game providers. Every game uses a Random Number Generator (RNG) that is regularly audited by independent third parties. ace35 does not interfere with game outcomes.

If a game is interrupted due to technical issues, internet disconnection, or server errors, ace35 will generally attempt to refund the bet. However, this may not always be possible in every situation.

• Any winnings obtained by violating a game provider's rules may be voided.
• In Live Casino games, the dealer's decision is final.
• If a match is cancelled in Sports Betting, the stake will be refunded.
• The use of bots or automated software in games is strictly prohibited.

Ace35 believes gaming should be purely for entertainment — never a source of stress or addiction. That's why ace35 provides a range of tools to help you stay in control of your gaming habits.

• Set deposit limits — daily, weekly, or monthly.
• Set a loss limit to ensure you cannot lose more than a specified amount.
• Use self-exclusion to pause your account for a set period.
• Activating a cooling-off period lets you take a break from gaming for anywhere between 24 hours and 6 months.
• If you notice signs of gaming addiction, please contact the ace35 support team.

To keep the ace35 platform fair and safe, certain activities are strictly prohibited. ace35 reserves the right to take immediate action against anyone found engaging in any of the following.

• Attempting to claim bonuses or other benefits by creating multiple accounts.
• Using bots, scripts, or automation software to play games.
• Deliberately exploiting game vulnerabilities or bugs.
• Using ace35 for money laundering or any other illegal financial activity.
• Fraudulent or harassing behavior toward other users.
• Attempting unauthorized access to ace35's systems (hacking).

Ace35 treats your personal information with the utmost care. Your name, mobile number, email, and financial details are stored securely and are never sold or shared with any third party.

• All data is protected with 256-bit SSL encryption.
• ace35 uses data solely to improve its services.
• User information may be shared with authorities if required by legal obligation.
• You may request to view or delete your personal data at any time.

For more details, visit ace35's Privacy Policy Read the page.

Ace35 reserves the right to temporarily suspend or permanently close any account in the following circumstances, with or without prior notice.

• If you violate the Terms & Conditions.
• Providing false information during KYC verification.
• If a suspicious or fraudulent transaction is detected.
• If your account has been inactive for an extended period (over 12 months).
• You may also close your account at any time by contacting our support team.

Ace35 may update these Terms & Conditions from time to time. For significant changes, ace35 will endeavor to notify registered members via email or SMS. That said, we recommend checking this page before each visit.

If you find any changes unacceptable, stop using ace35's services and contact support. Continuing to use the platform after changes have been made will be considered acceptance of the updated terms.

If you have any questions or need clarification, reach out to the ace35 support team. We're always ready to help.